Ledger.com/Start® | Getting Started — Ledger Support™

Welcome to the official setup guide for your Ledger hardware wallet. If you’ve recently purchased a Ledger device, the first and most important step is visiting Ledger.com/Start®. This is the official onboarding portal designed to help you securely configure your Ledger device, install Ledger Live™, and protect your digital assets.

Always ensure you are visiting the official website: Ledger.com/Start®. Never trust unofficial links shared via email or social media.

Why Start at Ledger.com/Start®?

Ledger.com/Start® is the verified source for downloading Ledger Live™, checking device authenticity, and following step-by-step setup instructions. Ledger Support™ strongly recommends beginning here to avoid phishing attempts and counterfeit software.

By accessing Ledger.com/Start®, you can:

Step 1: Unbox and Inspect Your Ledger Device

Before visiting Ledger.com/Start®, carefully inspect your package. Ledger devices come with tamper-evident packaging. The box should include:

Never use a device that appears tampered with. If you suspect an issue, contact Ledger Support™ directly through Ledger.com/Start®.

Step 2: Download Ledger Live™

Visit Ledger.com/Start® and download Ledger Live™ for your operating system (Windows, macOS, or Linux). Ledger Live™ is the official companion app that allows you to manage crypto assets, install apps, and monitor your portfolio.

After downloading:

  1. Install Ledger Live™
  2. Open the application
  3. Select “Get Started”
  4. Choose your device model

Step 3: Initialize Your Device

Create a PIN Code

When prompted, create a secure 4–8 digit PIN code. This protects your device from unauthorized access.

Write Down Your Recovery Phrase

Your device will generate a 24-word recovery phrase. This is the master key to your crypto. Write it down carefully on the recovery sheet provided.

Never share your recovery phrase. Ledger Support™ will NEVER ask for your 24 words.

Confirm each word on your Ledger device to complete the backup process. Detailed instructions are available at Ledger.com/Start®.

Step 4: Genuine Check Verification

Once setup is complete, Ledger Live™ will perform a genuine check to verify that your device is authentic. This step ensures your hardware wallet hasn’t been tampered with.

If the check passes, you’re ready to start managing crypto through Ledger Live™. If not, immediately consult Ledger Support™ via Ledger.com/Start®.

Adding Crypto Accounts

After setup, you can install cryptocurrency apps directly through Ledger Live™. Supported assets include Bitcoin (BTC), Ethereum (ETH), and thousands of other tokens.

To add an account:

  1. Open Ledger Live™
  2. Click “Accounts”
  3. Select “Add Account”
  4. Choose the cryptocurrency
  5. Confirm on your Ledger device

Sending and Receiving Crypto

Receiving Crypto

To receive funds, open Ledger Live™, select your account, and click “Receive.” Verify the address shown on your device screen matches the one in the app.

Sending Crypto

To send crypto, select “Send,” enter the recipient’s address, and confirm the transaction on your device.

Security Best Practices

Common Troubleshooting

Device Not Recognized

Ensure your USB cable is functioning and Ledger Live™ is updated. Visit Ledger.com/Start® for troubleshooting steps.

Forgot PIN

If you forget your PIN, reset the device and restore using your 24-word recovery phrase.

Frequently Asked Questions (FAQ)

1. Is Ledger.com/Start® safe?

Yes. Ledger.com/Start® is the official onboarding page managed by Ledger.

2. Can Ledger Support™ recover my recovery phrase?

No. Only you have access to your 24-word recovery phrase.

3. What happens if I lose my device?

You can restore your wallet on a new Ledger device using your recovery phrase.

4. Is Ledger Live™ free?

Yes, Ledger Live™ is free to download from Ledger.com/Start®.

5. How often should I update firmware?

Regular updates improve security and compatibility. Always update through Ledger Live™.

Final Thoughts

Getting started with your Ledger hardware wallet is simple when you follow the official instructions at Ledger.com/Start®. By carefully setting up your device, securing your recovery phrase, and following Ledger Support™ guidelines, you ensure maximum protection for your digital assets.

Your crypto security begins with one step: visit Ledger.com/Start® and follow the official onboarding process today.